Puffy Cloud Mattress Review: Does It Really Provide A Weightless Feel? Expert’s Report.

The Puffy Cloud Mattress is a 10″ tall all foam mattress option that is designed for individual and couples where each weighs up to 350lbs.

My Puffy Cloud Mattress review takes a look at the popular 10″ memory foam and cooling mattress sold online that claims to offer a “cloud like” sleep experience.

A queen Puffy Cloud Mattress sells for $1,049 in queen and $1,249 in king and is an all foam mattress. I’m going to put my 25 years of mattress manufacturing experience to the test and size up this contender, so let’s take a look.

You’ll get a 101 night no questions asked trial period with free returns and a lifetime warranty.

Puffy is a US based company that operates about 15 facilities across the country to be able to ship out quickly. Shipping is included in the price, and the product is rolled, vacuum packed, and sent in a manageable sized box that 1-2 people can easily handle.

The company also uses CertiPUR-US® rated foams that are free from VOC’s, heavy metals, formaldehyde, and PBDE’s.

Ideal For: Couples, light sleepers, hot sleepers, shoulder pressure, side sleepers. Those seeking softer, cloud like sensation-but need support underneath.Considerations: Not ideal if you want a really soft mattress. Surprisingly firm underneath. At 10″ tall, I feel that it is not ideal for bigger bodies (300 lbs., or 600lbs. combined weight). Opt for Puffy Royal instead.

It Felt Lofty And Plush Up Top, But Don’t Be Fooled- It’s Supportive And Firmer Where It Counts

My test sample arrived in perfect condition, and I loved the bullet proof packaging. I unrolled it, and let it sit for 24 hours, had no smell, and was ready to be slept on.

I’m a pretty big guy, at 6′ and 190 lbs., but I just didn’t feel trapped, even when on my side in the middle of the Puffy Cloud. The cooling foam up top, which is a proprietary memory foam infused with gel beads, is lofty, plush, and body contouring.

The Cooling Cloud™ foam layer sits right on top of the Climate Comfort™ foam and this combination not only kept me cool for hours, but imparted a strange kind of weightlessness that was pretty unexpected. I loved it, both on my side, and on my back.

Keep in mind though, that while it’s softer and soothing up top, I found it to have a firmer, resilient feel underneath and never felt like I was bottoming out on it, a real problem with many memory foam mattresses in general out there.

The Puffy Cloud Mattress has gained popularity for several reasons, and it’s been around for a few years now, still using the same components, textiles, and design. This is likely because Puffy has a kind of “cult following” and has stuck to its original formula pretty consistently. Here are some of the highlights of the mattress that I think makes it a contender.

  1. It Offers Effective Comfort and Pressure Relief: The Puffy Cloud Mattress is designed to offer a balance of comfort and support. Because it falls right at about 6/10 as far as softness goes, it appeals to a wide range of sleepers, including side sleepers. The mattress incorporates multiple layers of foam, including a specialized memory foam layer called “that contours to the body’s curves, providing pressure relief and comfort.
  2. Motion Isolation: The Puffy Cloud Mattress has excellent motion isolation properties, which means that movement on one side of the bed is isolated and not transferred to the other side. This feature is particularly beneficial for couples sharing a bed, as it minimizes disruptions caused by partner movements during sleep.
  3. Temperature Regulation: The Puffy Cloud Mattress incorporates cooling technologies to help regulate temperature and prevent overheating during sleep. It utilizes a breathable cover and gel-infused foam layers that promote airflow and heat dissipation, which can be beneficial for individuals who tend to sleep hot.
  4. Certifications and Durability: The Puffy Cloud is CertiPUR-US® certified, which means it meets strict standards for content, emissions, and durability. This certification provides assurance regarding the mattress’s safety, quality, and environmental impact.
  5. Consistently Positive Customer Reviews With Regular Replies: The Puffy Cloud enjoys a really good 3.9/4 rating on TrustPilot, one of few truly third party review platforms I consider reliable. Many users comment on its comfort, pressure-relieving properties, and overall sleeping experience. Further, Puffy responds much faster than average to issues and concerns.
  6. Convenient Delivery and Trial Period: The Puffy Original is a bed-in-a-box mattress, and it is compressed and shipped in a compact box. Arrival time seems to average about 5-7 days after you place your order. This makes it convenient for delivery and setup.
  7. Pretty Affordable, Considering The Superior Components: Queen $1,049, King $1,249- might be pricey at first glance, but this mattress ain’t made with questionable, imported low density foam.
  8. You Won’t Have To Dig Your Way Out– In my opinion, it’s how the Puffy Cloud Mattress is tuned that makes it a good choice. Soft, inviting, plushy up top- but firm and buoyant underneath.

I Checked Puffy Mattress Company Out To See How They Stack Up Customer Service Wise

An analysis of Puffy Mattress on Trustpilot, a third party review site I respect, reveals that out of 90 reviews, over 58% of owners gave the mattress a 5 star rating. Only a handful of users offered lower reviews.

One of the first things I do, even prior to testing a particular mattress out, is to see how the company treats customers on the back end.

Overall customer support is rated highly, and the company readily responds to delivery issues and ships out their products within 2-3 days after receiving an order.

They ship via FedEx, but don’t offer a white glove setup service. In the case of The Puffy Cloud Mattress, two people can manage the shipping box and handling and unfurling.

Overview Of The Puffy Cloud Mattress: What’s Inside, Features And Benefits

The Puffy Mattress Company was created in 2016 and launched with one mattress in its lineup, which is very similar to the all foam Puffy Cloud Mattress, but my current Puffy mattress review discusses the latest version. It has evolved over the last few years, using technical foams that perform specific functions in the mattress itself, and it’s a much more effective for hot sleepers than the first model.

Beaded gel/memory foam found inside The Puffy Cloud Mattress.

The company also sells two other mattresses that incorporate a pocketed coil system inside, the 12″ Puffy Luxe, and the 14″ Puffy Royal. All three models can accommodate a combined weight of 350lbs, and include a lifetime warranty, along with a 101 night no questions asked sleep trial.

The company typically offers a marked down pricing structure and often includes complimentary gifts such as sheets, pillows, and a mattress protector. Right now you can get a free sleep bundle with your purchase, a pretty good deal worth about $400 bucks.

I wanted to focus my Puffy Cloud mattress review heavily on how this mattress performs, the quality of the components, how it feels when on your side, back, or belly, and whether or not you will thrive on a Puffy 10″ Mattress or not.

Also, if you are considering other Puffy mattresses, including The Puffy Lux, or the Puffy Royal Mattress, note that all three of their models incorporate specialized beaded gel memory foam to provide optimized comfort and support.

For the money, thought The Puffy Cloud is 20% more effective at eliminating localized pressure at hips, shoulders, legs, and flank areas of the body, than conventional memory foam.

Comprised of three separate layers of CertiPUR-US® non-toxic foams, the mantra for this design was to keep moving parts a minimum, an important consideration in mattress engineering.

The Puffy Cloud Mattress contains three specialized foam layers along with a quilted top piece made from a stain resistant and hypoallergenic material. You can unzip the outer encasement and machine wash it, a definite plus.

The outer fabric covering is lightly quilted and has a soft, inviting sensation that most people like. It’s definitely not like the inferior “smooth top” fabric which is found on many memory foam mattresses that are in the $500-700 range.

Let’s take a closer look and evaluate the foam layers are used in its construction. Less pricier all foam mattresses are often made using less dense layers that easily compress and mash down.

Want to learn more about different kinds of foams used in mattress design. Check out our page here.

The Puffy Cloud Mattress: Layer By Layer Analysis

  1. Smooth and silky feeling, the quilted outer covering is hypoallergenic and is designed to reduce allergy triggers, and helps prevent dust mites and their egg casings from piling up. It’s also stretchy and not coarse feeling.
  2. Smart design move to put the generous 2″ layer of gel foam made using VPF technology that conserves hazardous foam making byproducts, up close and personal next to your body. Contours, relieves pressure, and pushes back gently. Melting feeling that is fantastic.
  3. Generous 2″ moisture wicking and open celled foam that promotes cooling, lifts and elevates. We noticed the motion dampening quality of this material and how well it synchronized the softer layer up top with the firmer foundation layer right below.

4. The foundation layer is critical in an all foam mattress, acting as the firmest component, and and contributes to firmer edge support. It also also allows couples and people with bigger bodies (up to 450lbs. combined weight) to experience a more flotation like sensation rather than sinking in.

During my Puffy mattress review I discovered that The Puffy Cloud Mattress can be soft enough to cradle and fill in the void areas under your body (like the small of your back)while still being firmer, or bottoming out where you feel pressure and dead spots.

5. The outer encasement is equipped with a grip like surface underneath to keep your Puffy Cloud Mattress from slipping and sliding across your foundation. A nice little feature not often found on any mattress much less an all foam composition.

How Our Sample Performed And Our Testing Setup

We were shipped a queen size Puffy Cloud Mattress and set up the mattress on a metal platform base with a solid continuous deck surface, similar to any solid top foundation or box spring. Puffy does sell three different foundation options, including a basic metal deck type foundation that is inexpensive, an adjustable base system, and a complete upholstered bed frame with headboard and footboard which can be purchased with any of their mattresses at the same time or separately.

For my Puffy mattress review, we tested our sample on an adjustable base and it performed well, as long as you don’t tilt the head portion too high, since an all foam mattress will tend to bend comfortably to about 45 degrees, but not much further without lifting off the base.

puffy cloud mattress test results: explanation of scoring

1. Overall Comfort: 9 out of 10* (*if you like a softer, plushier, medium kind of feel)

The Puffy Cloud Mattress is available in what is described on their site as a medium level of firmness. I’d give it 5 out of 10 on the firmness scale, 10 being extremely firm, and 1 being far too soft for anyone but super lightweight sleepers. This means that people up to about 220 lbs. will be able to comfortably sleep on their sides, where you are putting the most pressure into the smallest area, without a bottoming out feel.

Note: Other all foam mattress brands that are also rated medium and not firm often tend to bottom out when lying on your side. We’ll get into why this happens below.

Personally I opt for softer versions of any mattress, leaning on the plusher side, so long as there is a floating feel, and my spine remains level when on my back or side. If you like much firmer options, this mattress might not be the best fit for you.

I’d say couples with combined weights over 300 lbs might want to consider The Puffy Luxe, which is a hybrid mattress made using the same foam combination as the 10″, but also includes a pocketed coil section to provide more uplifting support and better weight distribution for larger people and couples.

The comfort level is a bit immersive, but you won’t have difficulty with moving or transfer in and out, and I can see why many reviews weigh in on the company’s self described description of a “cloud like feel”, with many actual owners conveying similar opinions.

I’ve read a lot of third party reviews from couples, even mothers with infants who find the plusher and sumptuous feel very desirable, with many planning to purchase secondary mattresses for their guest rooms or children’s rooms.

The Puffy Cloud Mattress is the end result of lots of research and testing to come up with a great comfort formula- which was refined as the company got additional feedback from actual owners -which explains my 9 comfort segment rating. I’m big on continuing improvement and altering a mattress formulation based on good customer feedback.

2. Support: 9 out of 10

Support is always the important consideration in all of my mattress reviews. Usually it carries a similar rating to my comfort score. The The Puffy Cloud Mattress seems to be effective at helping you relax muscles and joints as you sleep, which prevents pain and inflammation upon waking.

I scored this option higher than usual with many all foam mattresses because it’s very good at keeping your spine straight up to a point. If you weigh over 250 lbs, you’ll probably see a diminishing level of support with this mattress.

The trade off is that for a mattress to be labeled as offering “medium” level of firmness, or should I say softness, you can only go so high with foam density before it starts to feel stiff and rigid, and experience sinking.

After sleeping on my sample, I noticed the following benefits with regard to support almost immediately:

  • A good level level of suspension that kept my back from arching when on my belly or side. This is due to sufficient foam density and thickness with the comfort foam layers above the firmer base layer.
  • Very good support while on my back and side with very little sinkage at my weight.
  • I sleep on my sides and back, changing position 6-7 times during the night. Pretty easy to turn on, excellent choice for combination sleepers of people who change position a lot. Note: turning was a tad more difficult with a couple of us close together, but not cumbersome.
  • Supported pocket areas like between ribs and hips, and in between shoulder blades, good cradling of those areas- this boosted the score to 9.7 out of 10 for support.
photo shows three separate images of a woman lying on the puffy 10" memory foam mattress. the first image shows her lying on her back with her hips immersing slightly, the middle image shows her lying on her back with minimal impression at hips and shoulders and the bottom image shows in the prone position.

I noticed that the Puffy Cloud mattress was very buoyant while I tested it on my back with little immersion, and the same while on my belly. It was while lying on my side that I noticed better pressure relief and minimal pain after 30 minutes when compared to other brands.

I think the key to this was that the comfort layers of foam are 4″ thick as compared to 2-3″ on comparable models, and you simply get more support.

Note that almost all memory foam mattresses made with foam components without coils use a 6-7″ underlying high density support layer as the foundation, including the Puffy Mattress.

3. Solo Sleeper: 10 out of 10

The  The Puffy Cloud Mattress  is a fantastic option for solo sleepers because if you are of typical height and weight or are a bit heavier, you’ll enjoy it if you sleep alone. Even though motion transfer isn’t an issue here, it doesn’t feel jiggly, overly responsive, and at the same time, it doesn’t have a dead feel.

Often, I’ve reviewed all foam mattresses that feel flat and dead, and it usually correlates with mattresses that are difficult to turn on, too.

One critical thing that helped the score- if you are receiving the pre-compressed mattress and setting it up when it arrives. you’ll find that it is pretty light weight and really easy to manage even by yourself, though having a friend assist in the setup is beneficial. Weights of various sizes in the box:

  • Twin Size 39″x75″ 29lbs.
  • Twin Long 38″x80″ 31lbs.
  • Full 54″x75″ 40lbs.
  • Queen 60″x80″ 48lbs.
  • King 76″x80″ 61lbs.
  • California King 72″x84″ 61lbs.

Solo sleepers will find that sitting upright to work our lounge is extra comfy, also. We tested it by completing work tasks for up to two hours while partially reclined and did not experience any lower back or butt pain.

It’s a terrific option for work and play scenarios as the foam density is soft up top but cascades gently into the firmer supportive layers underneath.

Overall rating for solo sleeper experience: 10 out of 10

4. Couple Experience: 8 out of 10

There’s a typical complaint from couples when mattress shopping that drives them nuts? Without question, it’s motion transfer. For bigger couples, even the subtle movements, coughing, and sex, can send jiggles and shakes through the top of a mattress that can be disruptive. I rated the The Puffy Cloud Mattress at an 8 out of 10, which is still really great, and it only drops a point when you factor in couples with a combined weight of 300 lbs. or more.

Want to know why we’re all so sensitive to waking up your partner or your dog moves around during the night? Read this informative article along with a study published by NIH. Evidence suggests that auditory levels when moving around at night become enhanced if one partner is sleeping restlessly.

Being mammals, we are hardwired to respond to alerts created by predators, to be able to quickly wake up and defend ourselves. Not being cats, though, we require deep REM sleep to get deep, restorative sleep. Overall couples rating 8 out of 10. Not bad.

5. Edge Support: 8 out of 10

For an all foam mattress with no dedicated stiffer perimeter foam edge or coil system built in The Puffy Cloud Mattress still performed really well. While I would not recommend this mattress option for disabled people or those largely bedbound, it’s soft all the way to the edge, meaning if you are a leg dangler, you won’t feel pain in your calf as you hit the stiff edge of a hybrid mattress with coils.

You can check out my Best Mattress For People With Disabilities page for more mattress options on this topic, too.

6. Cooling Capability: 9 out of 10

The Puffy Cloud Mattress is designed efficiently to remove body heat and to prevent heat buildup. The cover is sleeker in design, not too thick, and can be removed for machine washing. What makes this all foam mattress perform far better than similar mattresses in its class, is the use of specialized foam layers that remove heat or draw it away from your body.

Right underneath the outer encasement fabric, there is a 2″ layer of beaded gel infused foam which uses phase change technology to convert heat thus reducing body contact temperature. The Puffy Cloud Mattress also incorporates and additional 2″ layer of humidity resisting foam which is open celled and promotes air movement through the mattress, kind of like an air conditioning vent.

When you are hot, whether created by room temperature, menopause, or other medical conditions, falling asleep is much more difficult. this causes you to toss and turn which generates even more heat.

Your body will naturally lower your internal temperature by 1-2° F as you fall asleep, which is why you can’t easily fall asleep when you have a fever. If you are hot sleeper, you need effective cooling technology to help you get to sleep and stay there.

The Puffy Cloud Mattress has several components built in that help cool you down, and keep the immediate environment around your body cool as well.It’s also ideal for couples and larger people that naturally sleep hot.

Another note: when I tested our sample, we kept our room temperature at about 67°F, which research suggests is ideal for your body and your brain.

7. Sex And Intimacy: 9 out of 10

Note that most mattress review sites are not actually testing every mattress sample by pairing up reviewers to make love and record each datapoint- but- actual owners do write about it.

As a mattress designer myself, I’ve custom made mattresses for couples who specifically ask for a bedding option designed for the best sex. What this usually meant was incorporating a comfortable and softer surface rather than too firm, the use of motion dampening and energy absorbing materials like memory or gel foams, and in some cases natural latex.

I gave The Puffy Cloud Mattress a 9 out of 10 in this category since it is crafted from the proper densities and thicknesses of foam and textiles which will optimize sex (meaning, it’s just going to be more reactive and responsive)

  • Not bouncy or jiggly, ideal motion dampening without having a typical “dead memory foam slab kind of sensation”
  • Excellent support for edge of the mattress sex, with minimal sliding
  • Cooling capabilities prevents overheating even when using cover-ups like sheets and comforters
  • The perfect amount of sinking in- if you and your partner are over 300 lbs. combined weight, I’d consider The Puffy Luxe, which has a pocketed coil component offering much more support.
  • Really great for after sex cuddling, not too hot either.

If you are looking for something with some serious bounce or spring back with minimal sinkage, you could consider Natural Latex Mattresses which are a bit springier allowing for better “grip” on bodies, however options might be limited for larger couples to keep from feeling trapped.

8. Bounce, Liveliness, And Motion Transfer: 8 out of 10

I found that The Puffy Cloud Mattress has minimal bounce, so if you are looking for a very responsive mattress, it might not be the best fit. But, it still gets high marks for minimizing motion transfer without having a dead, flat feel.

In my Puffy mattress review, as with other memory foam brands, I wanted to be able to evaluate whether the mattress is typical of the spongy feel of many brands, but surprised at the bounce factor being just about right.

The slightly quilted outer covering is washable in the event of accidents, a real plus, though it should be mentioned that if you purchase The Puffy Cloud Mattress, you’re going to get a free mattress protector, a set of sheets, and two pillows included with your order. It has a lot of motion dampening ability, primarily due to the taught feel that outer covering has. It has just the right amount of tension to keep sex a bit tighter up top.

Not much bounciness, but much less motion transfer than on most mattresses, solid 8 out of 10.

9. Cost vs. Value Delivered: 9 out of 10

For the money, The Puffy Cloud Mattress pricing is on point as compared to other brands. I’ve seen Tempur-Pedic, Sealy, Serta and Simmons all foam mattresses that cost a lot more ($3,000 and up for a queen) that don’t deliver the pressure relief, cloud-like feel, or level of support that Puffy offers. Selling for $1049 in queen, and $1249 in king, it is an excellent value.

Just to mention it without sounding like I’m pimping, you also receive a free set of sheets, a pair of pillows, and a mattress protector with every purchase. The Puffy site claims that this is a $600 value, and along with free shipping and free returns down the road if you don’t like (you have 180 days), the value is there. Puffy Mattress Review: Overall score: 9 out of 10

10. Trial Period, Warranty, Customer Service 10 out of 10

Puffy’s premium delivery and setup service, factory and fulfillment network of 15 strategically located facilities helped drive up my score for this category. You get your mattress pretty quickly.

The turnaround time of 2-5 business days to receive your mattress is much better than the industry average of 7-10 days. Customer service is something I thoroughly checked out too, and although you can either chat or call, the site features answers to a host of commonly asked questions. My Puffy mattress review took a hard look at customer support as well, with many actual owner reviews specifically writing about their positive experiences.

11. Shipping And Delivery Experience 10 out of 10

Overall, 10 out of 10, with excellent packaging and timely shipping. Your order will arrive within 2-5 days after the day you place your order. Puffy uses strategic shipping points around the country to speed up the process.

Why Metal Coils Might Not Provide The Best Support And Comfort

Steel coils, commonly found in traditional innerspring mattresses, are not strictly necessary in a mattress. The Puffy Cloud Mattress is an all foam mattress which contains no steel coils. Modern mattress technology has evolved to offer various alternatives, such as memory foam, latex, and hybrid mattresses, which can provide superior comfort, support, and durability without the need for steel coils. Here’s a technical explanation of why steel coils are not essential:

  1. Advanced Materials and Construction Techniques: With advancements in materials science and manufacturing processes, alternative mattress materials have been developed to meet specific sleep needs. For instance, memory foam and latex mattresses are designed to conform to the body’s shape, providing excellent pressure relief and support without the need for steel coils.
  2. Superior Support and Motion Isolation: Memory foam and latex mattresses can offer comparable or even superior support compared to traditional innerspring mattresses. Memory foam has viscoelastic properties that respond to heat and pressure, allowing it to contour to the body and provide personalized support. Latex, known for its natural resilience, offers a buoyant and responsive surface that evenly supports the body without the need for coils.
  3. Elimination of Noisy and Bouncy Movement: Steel coils in an innerspring mattress can create noise and motion transfer issues, which may disturb sleep partners. Memory foam and latex mattresses are virtually silent and minimize motion transfer, ensuring a more restful sleep environment.
  4. Durability and Longevity: Steel coils in innerspring mattresses can wear out over time, leading to sagging and reduced support. On the other hand, memory foam and latex mattresses are often more durable and resilient, maintaining their shape and support for an extended period.
  5. Pressure Relief and Comfort: Memory foam and latex mattresses are designed to provide targeted pressure relief, cradling the body’s contours and reducing pressure points. This feature is particularly beneficial for those with joint pain or back issues.
  6. Hypoallergenic Properties: Traditional innerspring mattresses can accumulate dust, dirt, and allergens between the coils. In contrast, memory foam and latex mattresses are naturally hypoallergenic and resistant to dust mites, making them a better choice for individuals with allergies or respiratory sensitivities.
  7. Customization Options: Memory foam and latex mattresses offer a variety of firmness levels and customization options to cater to individual preferences and sleep needs. This versatility ensures that users can find a mattress that best suits their comfort requirements.
  8. Modern Hybrid Designs: Hybrid mattresses combine various materials, such as memory foam, latex, and other comfort layers, with individually wrapped coils or alternative support systems. This approach provides the benefits of both traditional materials and modern innovations, creating a balanced and supportive sleep surface.

In conclusion, advancements in mattress technology have allowed for the development of materials and construction techniques that can surpass the performance of steel coils in providing comfort, support, and durability. Memory foam, latex, and hybrid mattresses offer compelling alternatives, making steel coils no longer a necessary component in a high-quality mattress.